National car rental location phoenix
NONE were in the lot. We had to wait for 4 employees to go run and get cars and come back.
When the 4 showed up, you took what was available. There was no attempt to try to provide what people had asked for. It was a cluster.
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I waited more than 20 minutes. Others waited far longer.
An employee explained that 50 cars had been reserved that hour and they were having a hard time catching up. This is unacceptable. People make reservations for a reason. This was exceptionally poor planning. My company has two contracts with rental car companies. I will go back to using the other carrier. Great service. Fast, clean, and easy to rent a car. I'm in Emerald Club member and I found the process to be quite easy, fast, and just what was needed in the busy day of travel.
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I am an Emerald club member. I like the fact that I can just walk up an pick a car. Don't leave anything behind with value though. You won't find it in the lost and found. I had a nice portable phone charger. It's black so I didn't see it in the center console when I was rushing out. I left it in the car. No luck. National did a fantastic job as usual. The car was in excellent condition. The service at the Rental Car Center was exemplary.
Easy as usual when picking up from National; however, it would be nice if when leaving the garage they would tell you that there are no gas stations anywhere around the Phoenix airport. Had to pay National to refill the tank. Hassle free pick up and drop off. Great selection of cars.
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Will continue to use National as my preferred rental company in PHX. Rented recently in PHX at airport and I was able to pull up my reservation at the kiosk proceed to the cars and had a choice of cars and they were all good and left within minutes no hassles. I recently rented with National.
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The selection of cars was great and the service was very friendly and fast. Think of it as an even better version of the Emerald Aisle. You pick a car you like, the keys are in the ignition, and you just show your credit card and driver license to the agent as you leave. As you can see from these pictures, the Premier Selection is placed front and center so you will see your options as you pass by toward the Emerald Aisle. Book a mid-size rate and pick any full-size car from the Emerald Aisle when you arrive. The upgrade price is advertised with a big tag in the window.
Maybe I can try it and report back. By the time you go to pick up the car, who knows what the price will be? Find out more about Expedia's Best Price Guarantee! Destination Destination is required. Check-in Check-in is required. Check-out Check-out is required.
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